How to Troubleshoot & Replace Bosch AP3844311 / 00490467 Dispenser

We replaced the entire dispenser unit. The only problem I had was getting the new one to hold onto the metal tabs. I had to bend the metal back after taking out the old unit. Otherwise it went great. The video on the web site was great and really sped up my repair. 

Order the entire soap dispensing assembly after seeing the replacing procedure video on your website Oder arrived in one day which was well beyond our expectations Rewatched the replacement video Followed the steps exactly Replacement took abouty 30 minutes Getting the part to snap onto place was difficult due to the firmness of the new gasket I used a wide bladed screw driver to apply extra force onto the metal lip flange which holds dispenser in place. Dishwasher works great again 

Following instructions in video and had no issues related to this part. However found that one of the two hinge screws on the right was missing from the factory. Always thought the door was a bit wobbly! While switching out the part the bottom of the door snagged the inside water seal and now that needs to be replaced too. 

It was not so easy to take out the old one. I would recommend oiling the rubber gasket on the new dispenser and before installing the new one, bend back the steel plates to the original condition. Because you have to to bend the plates away from the dispenser in order to take it out, the plates don't grab the back of the new dispenser, and water leaks out at the front door. I had to go back and reset it after I bent the plates back to their original position. 

Ordered part and replaced it myself 

I had purchased a new dispenser assembly from another company. It was 1/2 the cost of the original part..but it did not work. A friend recommended AppliancePartsPros.com and he looked up the part for me while I was talking to him on the phone I ordered a replacement from AppliancePartsPros.com. I had the part within 24 hours, (only paid $3 more for shipping than the cheaper option), and it took 20 minutes to replace. 

Replaced dispenser assembly. Unfortunately, our model is the one that takes a cabinet front to match cabinets and has all controls on top inside of the door, not the one used to make the video. Ours did not come apart as shown and required complete removal of the entire panel, not just the bottom. Needed the wife's extra pair of hands to get everything lined up and the wires back in their door harness to get it reassembled. Used flat toothpicks to keep each metal tab from popping back into place when removing the old assembly. Getting the new assembly to seat into the tabs was a bear, but got it done. Seems to be good as new. 

Went fine, Video is greatly appreciated to show how to do the repair. Only problem the new gasket on the dispense was thicker than normal so it was not latching at all. I ended up using the old gasket which worked perfectly. 

The price for this dispenser was very fair from AppliancePartsPros. We may live close to the shipping site as we got the new part the next day. Seems like a good company. It helps to have another person supporting the during the repair. Take off the screws inside the door. the front of the door then comes off. There are metal clips at the top and bottom of the dispenser. Once those are released, push the old dispenser forward into the washer. Do the opposite for the replacement, It helps to lubricate the rubber seal around the dispenser. It take a little pushing to get the clips to catch the new dispenser. 

Replaced dispenser,