Joanne F Bourg , LA December 21, 2020 Appliance: Frigidaire Refrigerator, Side-By-Side, W/Dispenser FFHS2311PFBA No crushed ice The metal rod to the back of the bin is not opening and closing the flap when it is put back in place. There is a square hole with a part with two smaller holes that moves up and down . Read More... Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes Tools: Screwdrivers