Joanne F Bourg , LA December 21, 2020 Appliance: Frigidaire Refrigerator, Side-By-Side, W/Dispenser FFHS2311PFBA Frigidaire Refrigerator Ffhs2311pfba: No crushed ice. How to replace Door Bin. The metal rod to the back of the bin is not opening and closing the flap when it is put back in place. There is a square hole with a part with two smaller holes that moves up and down . Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes