Diagnosed the problem and found that the stem on the knob was stripped and broken.I took a picture of the model and sn. on my phone. I gave an option for website link ,which was awesome and very easy, I then ordered the required parts and installed them. Tested everything and reassembled , and bam I’m back in business. Wife is happy because she was having to use pliers to use the dryer before the repair.
I’m really happy with the ease of ordering the correct parts. I'm a service technician and really loved ease of parts ordering. Instead of calling and hoping you get a reliable knowledgeable person this was done for you.
Very happy