Knew right away, it was probably the heating element. I've had that problem once before. Different dryer. Doesn't happen often, but this dryer came with the house we purchased, so it had to, right? Very simple. Order from Appliance Pros. They always ship so fast, thankfully. Next day, great! My husband had to dismantle the front of the dryer, but other than that, and he has some experience, it was pretty easy. Take out old, put in new. Works great! Clean dry clothes!