Found small broken pieces of black plastic around the bottom of the freezer door one day and that’s when the problem started. Ordered the bottom bracket, cam hinge riser (upper and lower) to have on hand before tackling removing the freezer door. Turns out that the bottom bracket was ok but the lower cam hinge riser that attaches to the bottom bracket was broken. It is held in place by a single screw. After removing ice maker bin and everything else off the door, I unplugged the refrigerator, temporarily taped the top of the door shut. I disconnected the quick connect water lines located at the bottom edge of the freezer, and top hinge hardware. With a second person, carefully remove the tape and lift up on the door and place on a blanket or beach towel. If the lower cam hinge is broken, it will be very obvious because the hinge is stationary on the fridge.