Thanks to AppliancePartsPros.com and their great website, I was not only able to identify the cause of the problem, but I was able to order the part, follow the repair VIDEO and resolve the problem - ALL IN LESS THAN 48 HOURS(!!) from start to finish - and I mean from the time I found your site, ordered AND RECEIVED my part, and completed the repair! Your site/repair video saved me at least $200 on what would have been a repair service call had I not been able to do this myself. I am a 66 year-old woman with NO experience in repairing appliances, but your site made this repair possible and profitable for me! THANK YOU! I am now a dedicated fan of AppliancePartsPros.com