How to Troubleshoot & Replace Whirlpool AP6014119 / WP9762100 Membrane Switch (Black)

I love my stove, but its had some glitches lately starting with a shorted out power cord on Christmas Eve. We got that fixed pretty quickly and thought all the problems were solved. Then a few weeks later the simmer switch on the front burner went out. That also was eventually fixed. Then last week we went to turn on the oven and SHAZAM!...another part bit the dust. Some people might ditch it and buy a new one, but a repair is still much cheaper than buying a new stove. We checked several options to find the part and Appliance Parts Pros had the part in stock and at the best price and since I needed it fast, the expedited shipping was very reasonable. Hopefully there won't be any more repairs to my stove, but if there are, I know where I'll be checking! 

I was unsure at first that I could fix it, but a call to a national repair service convinced me to at least give it a try (they told me it would be about $500 and tried repeatedly to sell me a 12 month warranty contract). Ordered the part from you guys, and read the other story that was out there (very helpful). The repair was simple: First, I shut the switch off at the electrical box, then removed the back access panel (3 screws). Then (leaving all wires connected), I removed the 4 screws that held the circuit board in place and simply hung it over the back edge of the stove, unhooking the ribbon cable in that process. There was a clear plastic component that served as a window of sorts, and once I straightened the "dog ears" that held the pushbutton panel in place (that's the part I ordered), it came right out. I then installed the pushbutton control, dog-earring the little flaps that secured it. Hardest part was holding the "window piece in place during reassembly, but that got easier with a couple small pieces of tape. Lifted the circuit board back into place and returned the 4 screws, and secured the ribbon cable to it. Mounted the access panel again, and voila --- all done. Restore power, and everything worked again! Total repair cost: $175, and 15 minutes of time. 

Replaced membrane switch.