Customers say they replaced this thrust bearing while rebuilding stand mixer gearboxes with worn or stripped gears. Symptoms included beaters skipping or slipping under load, grinding noise, or a paddle that would not turn. Several also had a planetary that dropped or fell off its shaft. The painstaking step is removing every bit of old grease, including any that leaked into the body, before repacking with fresh grease.
Summary written by AI from customer repair stories