How to Troubleshoot & Replace Whirlpool AP6011249 / WP74011337 Oven Door Hinge Receptacle

The doors on our double wall oven (pro model) have been sagging partially open forever. I was told by someone somewhere that replacing the hinges wouldn't help. Well, this combination of hinges and receptacles definitely works! The doors close tighter than maybe they ever did. One thing I noticed is that the receptacles are longer than the originals, which in this case is good. Because of the shape of the metal in the oven, they angle back a little more than the originals, which I think is a factor in keeping the door tight, maybe more important than new hinges. Caution: As someone else mentioned, the holes in the replacement hinges (and receptacles) are not threaded, which means you have to work a little harder to get the screws to catch and then thread through. On one of the new hinges, the old screw broke off in the hole as I was threading it in, which was a PIA. Also, at least on our oven, the existing screws were barely long enough to reach to the top screw hole on the receptacle, given the increased angle of the longer receptacle against the oven. Since the holes are not threaded, it was a bit of a challenge to get those to catch--but once they did I was able to tighten them enough for a solid hold. Replacing the receptacles does require pulling the wall oven out a little, not all the way. Replacing the hinges just required taking apart the door--easy. The project took longer because one of the the old hinges was jammed in (the little tab stop had broken), and I replaced a fan in the back of the oven at the same time, but if I didn't have those to deal with this would have been a pretty easy job, maybe under an hour. Make sure you know how to take the doors off and on. It's easy if the sliding tab locks on the hinge actually move easily to first let the hinge come out and then lock the hinge open to let you put the door back on, but the first time I took the doors off they didn't and I struggled getting the hinge out of the receptacle and then, since they didn't lock the hinge open, struggled getting them back in. 

Removed oven door, took door apart replaced oven hinges. Pulled oven out of recess to access hinge receptacle. Replaced hinge receptacle. 

It was easy to find info on the problem, just did a quick search. The original hinges get weak and won't close the door. It seems this is a common problem with this make and model. I found the Appliancepartspros site through my search. I used the 1-800 number as I needed more info than was available on the order page. The parts arrived within a few days. It was easy to take the door off the oven, another search was required for that one. Once the door is off, it's a simple job to remove the hinges. It's rather easy. The new ones are part of a kit that overcomes the weak original hinges. Now the door closed fully, and the oven is much more efficient. The wife is happier too! 

Ordered the door hinges and receptacles and fixed what is a common problem with this model of oven. I was able to fix it without any instructions, so have confidence that this is not a difficult repair. 

Gene looked up the parts I needed. Pretty easy fix once I figured out how to take it apart. Works great now, door stays shut and light stays off. 

1. Open oven door all the way 2. Set locks on each hinge by pulling down on lock. May need screwdriver to pry. 3. Bring door to almost closed position then remove door and place on protected area. 4. Remove 6 screws to separate door front and rear panel. While panels are separated clean inside glass. 5. Remove existing door hinge by removing 3 screws. Left and right. 6. Install new hinge and reverse steps to close up. 7. Caution when tightening screws as some ovens are porcelain coated and may crack. 8. Install door back into oven frame by holding door almost closed and inserting the hinge into the oven frame. Once installed OPEN door completely and set locks. Note: While not necessary, we take pictures of each step just in case. We had A & E appliance repair out and paid their fee for telling us what was wrong with the oven. After we found out that it was going to cost use $400-$500 to fix the doors and repair the oven (other issues with control board and thermostats) we thought would would watch some videos on You Tube. We strongly suggest that you do this before paying large fees to have a parts replacer (so called technician) come out. Then go to AppliancePartsPros for the parts. 

Replaced hinges and hinge receivers. One tip besides watching the video, I put a small wooden block under the open door to lift it so I wasn’t fighting gravity. Lets the hinges align much more easily. While door was apart took advantage and cleaned door glass. Worth it! 

I replaced the hinges and guides in about an hour. Was told by two companies that it could not be done because the hinges were no longer made. USEFUL CAVEAT: the new parts do not have prethreaded screw holes, so you will have to “thread” them as you screw them in place. Just turn hard; it will work! 

Replaced both 

Removed Oven Door, took oven door apart, replace hinges. Then pulled oven partially from cabinet replaced Hinge receptacle.