How to Troubleshoot & Replace Whirlpool AP6010113 / WP616099 Hose Clamp

To diagnose the problem, I ran the washer through a short cycle listening very carefully to when the noise was worse. I detected the noise was worse when the washer was draining the water. So knowing this, I looked up the Appliance Parts Pros video on how to change the water pump. Armed with this knowledge, I removed the lower front panel and found the pump. Then I ran the washer through a short cycle to confirm the noise was coming from the pump, and the vibrating discharge hose which rubbed up against the sheet metal covering the side of the washer. After unplugging the washer, I cleaned out the pump screen and checked the impeller. The impeller looked fine, but would not turn smoothly. The cleaning didn't help, so I ordered the new pump. When the new pump arrived, I pulled out the old pump and installed the new pump. This project took about 30-60 minutes not including the time to do the research. The washer ran nice and quite like it should. I would have had to call a repair person to fix the problem, but saved money watching the video. Easy part identification, and quick shipping. Thanks! 

Replaced water pump. Video was a great help. Problem solved. 

First tried to clean the filter, did not fix the problem. Replaced the water pump. 

I had to drain the old drain pump then I had to remove the old pump and install the new one, my Maytag Epic Z works great now, it was a very easy project to do, we're so happy that we found you guys!! We completed the repair ourselves without calling a professional. We will be buying whatever parts we need in the future from you. We will recommend the great folks at APP to everyone we know. You'all are friendly, patient, understanding, and treat your customers like family. Our experience with Appliance PartsPros was great!! And talk about fast service!! Many thanks to you awesome people!! 

I've had this washer for 17 years. Based on the serial number it's 27 years old, and I believe it's never been serviced. I found a video online about how to open up the washer: Remove two screws from the bottom of the front panel, pull out the front panel from the bottom, then lift the panel and unlatch two hooks at the top. From there I could see that the water was leaking from a hose attached to the bottom of the drum. I found a new hose and clamps on several websites, but appliancepartspros.com had the easiest website and it was the least expensive, even when including next-day shipping.