Unit not heating. Checked element terminals for continuity at heater box, none. Removed heater box, then the element and discovered break in the element. Cross-referenced part at Appliance Parts Pros. Good price!! Ordered 2-day delivery on a Friday. Was expecting it on the following Monday due to the weekend. Shipped Fed Ex. Received the next day and was so happy to get it on a weekend day. Immediately installed it. The only issue was a modification of the connectors at the element terminal ends. I had the wire ends in my shop. No problems. Element fits perfectly in the box. Whirlpool did a good job on the design of the replacement element. The most difficult part of the re-install was getting the heater box fastening nut started in its hole which is up high and out of sight near the top of the unit. Took less than 1 hr to start to finish. Thanks, Appliance Parts Pros. Good service.