We have cooked on a JennAir electric stove for over 25 years. We replaced the air filters fairly regularly, but they became increasingly hard to find as the decades passed. Pre-sales customer service worked with me to find suitable air filters for a stove so old that was no longer in the database. The filters arrived at my home in a couple of days. They fit perfectly. We also ordered a steel grill cover to replace a two piece glass grill cover, one of which my wife shattered by rinsing with cold water when it was hot. The replacement steel cover arrived at my home quickly and fit perfectly.