How to Troubleshoot & Replace Whirlpool AP6004844 / WP8563964 Lid Hinge Arm

When our lid broke on the Cabrio model - wtw7800xw2 I looked for a new lid and found them to be very expensive. I started doing some research and found this is a common problem and Whirlpool does not help with the issue as far as a fix and says there is no problem with the design. But most every post I found on it says the new lid will do the same thing in a short time due to the spring loaded hinges that push on a part of the plastic that is weak. So I kept reading and ran across a post with a repair using a lid from a different washer that is metal and solid. The post was older, but had several others that had used the repair suggested and they said it worked. He gave the part numbers to order and even instructions on how to do the repair. So I decided to try it this way expecting to get a lid that would maybe work, but not look like it fit the washer (but who really cares what it looks like if it works was my thinking, I was tired of rigging the old broken lid and the repairs with glue sure did not fix it? Well, I ordered the parts (I'll list them at end of this post) and followed the instructions the guy had put on the post (I'll post them also at end of this post). I was amazed at how easy the repair was and even more amazed at how good the the lid fit and looked! Wish I could upload a picture, cause it looks like it was made for the washer. This is definitely the right repair for this problem and took less than 15 minutes to do! Parts: 1 pc 8572026 Steel lid 2 pcs 8563964 hinge (hinge from the glass lid are different and the screw holes won't line up and mine were very rusty) 4 pcs W10119828 screws (will need these as they are shorter than ones from glass lid and the one from my glass lid were very badly rusted when taken out) Instructions: Details on removing the plastic/glass lid. Open the lid. Remove (2) screws on each side of the lid at the hinge. Slide lid off. Pull out hinge inward toward tub (they just slide out). Keep plastic bushings. New lid installation. Install one hinge into lid. Just start but not tighten the (2) new screws. Put bushing on hinge outside the lid. Insert into washing machine. (Best to have a helper) Hold lid and insert other hinge into lid. Put other plastic bushing on hinge outside the lid and insert hinge into washing machine. Start the other (2) screws. Align and tighten. 

Instead of paying more money for another glass lid that would eventually crack, I replaced it with a metal lid, hinges, and screws from Appliance Parts Pro. The installation took less than 10 minutes and it fit perfectly. 

So there I was.... No, ok. Nothing that exciting. The glass lid on the Cabrio Washer cracked, but not like you're thinking. The plastic sidewall separated at the point of the most pressure where the hinge joins it to the rest of the unit. Not surprising that this happened, but have seen numerous reports and one clever guy on the innernetz replaced the glass lid with the much more durable metal one, so I took his advice and did the same. Super easy repair. Take off the old one and put on the new one. Done. It's worth noting that you need the correct hinges and screws for the replacement. You can't just use the old hing and t15 starbit screws from the glass one. 

Both hinges were replaced as well as the top of the washer. Plenty of videos for the hinges, but I found none for the top. Most information concerning the top was to just call a professional. It took about 1.5 hrs to 2 hrs to replace. I took my time and took plenty of photos for the connections. I also took extra time to clean the reservoirs and lines. It's not difficult just take your time. It also helps to have a helper to hold the top in place to reconnect everything. 

I replaced it with an all metal lid from a different model of the same line of washers that fit my machine. 

Found the two parts needed online, ordered them online Sunday night. Tuesday they arrived and I installed them Tuesday night and it was fixed. It went very well,parts were exact, and my family is happy the washer is fixed. 

The all steel lid is a perfect replacement and will never crack. It is literally a 10 minute fix! 

After researching and finding this is a common problem, I found the easiest fix was to replace it with a regular metal lid part #8572026. Also ordered new lid hinges and screws. Extremely easy fix and fit perfectly. 

I replaced the Lid-Hinge. 

I have the Cabrio washer with the glass lid. After doing some research I found that this is a common problem. Not wanting to fight with Whirlpool and be on the phone for hours, I decided to just replace the lid. It is a very easy fix but many of the reports on-line said it would just happen again. Not wanting to pay $250 every 2-3 years to replace this, I ordered this all-metal lid with new hinges and screws. It all fit perfectly, took less than 10 minutes to do, and my wife is a much happier camper because the lid opens and closes as it should. I was concerned about the lock lining up but it did perfect. Works great and we won't have an issue in the future.