How to Troubleshoot & Replace Whirlpool AP6010289 / WP67001716 Refrigerator Rear Shelf Support Hook

I was very pleased that the parts are easy to find online, to order, receive them promptly, and installed them. 

Simple replacement. Easy parts identification and order, quick delivery. Thanks for your help. 

Ordered ladder hook and fixed as shown in the video. 

Ordered frame and new clips. Replaced frame in a few minutes. Parts came quickly and there was even a video to show how to dismantle the pieces attached to the frame. 

I used your online process to determine the parts needed. Placed the order. Received the parts and installed them. All fixed. Very easy process. 

I was able to order new plastic replacements parts, totaling $40.00 instead of buying a new fridge saving my family around $2,000 or so 

Put them on back of shelf 

Ordered the new piece and clipped it in. What I really appreciated is how easy it was to use the website and find the part I needed. I pulled the model number off of the refrigerator, typed it in and found the part. 

Ordered parts from appliance pro parts and they fit perfectly. 

The shelf and crisper drawers would stay in. Ordered the parts, installed, now it works