We ordered the Lid Switch Assembly after seeing your website as to probable cause of the malfunction. The delivery was so fast we wondered if the distribution center was down the block. The video [with the wild-haired guy] was very well done; simple in instruction and explicit in pictures. We were able to follow it easily. However, it took us much longer to do the repair just because we had to move things, then clean under the washer, maneuver in a rather small back door entry hallway. When we finished we decided to wait a day or so before trying to use the washer. This morning we ran a very small load to make sure the cycle would be complete. HOORAY! It worked and we proceeded with the normal accumulation.
Thank you, Thank you, Thank you. That was real service!!!!