Ordered motor, arrived damaged in transit, called Appliance Parts Pros.com. I explained what happened, the customer service rep I spoke with was very helpful. She informed me since it arrived damaged, they would replace it. A new motor arrived in 24 hrs. This level of customer service is a thing of the past in most companies, not here. Quality parts at reasonable prices, and very helpful staff. If I need parts again, this is the only place to get them if you want top-notch service.