How to Troubleshoot & Replace Whirlpool AP5984180 / 339392V Dryer Lint Screen

After having replaced the drum support rollers twice in a roughly 3yr period, I realized something wasn't quite right, and indeed it wasn't. I had been ordering the wrong parts - I did use the online parts locator after checking, & double checking my model number. Apparently my older Whirlpool dryer has a somewhat ambiguous model number because the rollers that were shipped each time looked nothing like the originals. I realize that is not particularily uncommon - manufacturers often modify replacement parts. This time I decided to chat with Applliance Parts Pro's customer service department, and had a good picture of the actual model number label ready to attach to an email. The rep I spoke with was very accomodating, friendly and efficient. She had no problem giving me an email address to send the picture to. With in a few minutes she messaged me back with a part number for the rollers (which was different from my previous orders), part numbers for the front & rear seal assemblies, and the lint screen. I gotta tell ya, she was fast ! That means a lot to a 62yr young man who was born w/out the patience gene. At any rate, I received the parts, got the job done in a few hours, and I now have a dryer that runs every bit as smooth & efficient as it did when it was new. I'd be remiss in my moral responsibilties if I didn't recommend always making sure you have provided as much accurate model, stock, run, or whatever else is on the manufacturers ID label BEFORE making a parts purchase. Great company to deal with ! - just remember, as I was taught as a rookie electronics tech, "Always suspect yourself first, and if it's a really tough dog, walk away from it for a day or two" That line has served me well over the years. 

I ordered a new one. It fit perfectly. So easy. 

Simply replaced it. I was fortunate to locate Appliance Parts Pro. I had been trying to locate a screen for almost 2 years. 

I ordered it after watching a video of how to install it. It arrived rather quickly and it is doing a fine job. I certainly will use AppliancePartsPros.com again. Rachael Brumsted 

Replaced the box and the lint screen. 

I found a replacement on your site. It was an excellent match. Now I can dry my clothes again. And it arrived in just 2 days - from the date I bought it!!! 

Fix was simple, order a new one from appliancepartspros.com. Sent on a Monday, received the next Wednesday. Problem fixed. This is the second time they've hit a home run for me. I love 'em. Thanks guys, your good work does not go unnoticed. :) 

Excellent! Repairs went as planned. Diagnosed problem parts on my dryer; ordered parts online thru Appliance Parts Pros; parts arrived very quick - standard ground - and parts shipped as ordered with no mistakes. Plus, they sent me a Wine voucher (my order was nearly $200). And, if you have trouble troubleshooting your appliance problem or figuring out how a part is supposed to be installed on your appliance, Appliance Parts Pros has an excellent video library to help you! I will certainly recommend Appliance Parts Pros to my friends and colleagues. Kudos Appiance Parts Pros! 

The handle had broken once before & we had glued it, but it didn't hold for long. I was able to get online, find the right part, & order it. what was most amazing was the part was ordered, shipped, & delivered in 4 days! no more using a screwdriver to remove the screen! 

BOUGHT A NEW ONE FROM YOURE COMPANY. FITS GREAT!!!!!!!!!!!!!!!!!!!!