Richard M Indianapolis , IN December 06, 2016 Appliance: Model ONLYAPICTUREWOULDSERVE Noisy & inefficient After having replaced the drum support rollers twice in a roughly 3yr period, I realized something wasn't quite right, and indeed it wasn't. I had been ordering the wrong parts - I did use the online parts locator after checking, & double checking my model number. Apparently my older Whirlpool dryer has a somewhat ambiguous model number because the rollers that were shipped each time looked nothing like the originals. I realize that is not particularily uncommon - manufacturers often modify replacement parts. This time I decided to chat with Applliance Parts Pro's customer service department, and had a good picture of the actual model number label ready to attach to an email. The rep I spoke with was very accomodating, friendly and efficient. She had no problem giving me an email address to send the picture to. With in a few minutes she messaged me back with a part number for the rollers (which was different from my previous orders), part numbers for the front & rear seal assemblies, and the lint screen. I gotta tell ya, she was fast ! That means a lot to a 62yr young man who was born w/out the patience gene. At any rate, I received the parts, got the job done in a few hours, and I now have a dryer that runs every bit as smooth & efficient as it did when it was new. I'd be remiss in my moral responsibilties if I didn't recommend always making sure you have provided as much accurate model, stock, run, or whatever else is on the manufacturers ID label BEFORE making a parts purchase. Great company to deal with ! - just remember, as I was taught as a rookie electronics tech, "Always suspect yourself first, and if it's a really tough dog, walk away from it for a day or two" That line has served me well over the years. Read More... 30 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers
Brenda W Brooklyn Park , MN December 15, 2014 The handle on the lint screen for my dryer broke off I ordered a new one. It fit perfectly. So easy. Read More... 23 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Margaret H Las Cruces , NM October 25, 2014 Damaged lint screen Simply replaced it. I was fortunate to locate Appliance Parts Pro. I had been trying to locate a screen for almost 2 years. Read More... 21 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Racae B Columbia , MD June 16, 2014 Not a mchanical problem i simply needed a new lint filter screen I ordered it after watching a video of how to install it. It arrived rather quickly and it is doing a fine job. I certainly will use AppliancePartsPros.com again. Rachael Brumsted Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Linda A Coon Rapids , MN March 31, 2014 Needed new lint screen the old one had sharp broken wire ends Ordered new lint screen which fit perfectly in our very old Lady Kenmore gas dryer. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Pliers