Richard M Indianapolis , IN December 06, 2016 Appliance: Model ONLYAPICTUREWOULDSERVE Noisy & inefficient After having replaced the drum support rollers twice in a roughly 3yr period, I realized something wasn't quite right, and indeed it wasn't. I had been ordering the wrong parts - I did use the online parts locator after checking, & double checking my model number. Apparently my older Whirlpool dryer has a somewhat ambiguous model number because the rollers that were shipped each time looked nothing like the originals. I realize that is not particularily uncommon - manufacturers often modify replacement parts. This time I decided to chat with Applliance Parts Pro's customer service department, and had a good picture of the actual model number label ready to attach to an email. The rep I spoke with was very accomodating, friendly and efficient. She had no problem giving me an email address to send the picture to. With in a few minutes she messaged me back with a part number for the rollers (which was different from my previous orders), part numbers for the front & rear seal assemblies, and the lint screen. I gotta tell ya, she was fast ! That means a lot to a 62yr young man who was born w/out the patience gene. At any rate, I received the parts, got the job done in a few hours, and I now have a dryer that runs every bit as smooth & efficient as it did when it was new. I'd be remiss in my moral responsibilties if I didn't recommend always making sure you have provided as much accurate model, stock, run, or whatever else is on the manufacturers ID label BEFORE making a parts purchase. Great company to deal with ! - just remember, as I was taught as a rookie electronics tech, "Always suspect yourself first, and if it's a really tough dog, walk away from it for a day or two" That line has served me well over the years. Read More... 29 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers
Brenda W Brooklyn Park , MN December 15, 2014 The handle on the lint screen for my dryer broke off I ordered a new one. It fit perfectly. So easy. Read More... 23 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Margaret H Las Cruces , NM October 25, 2014 Damaged lint screen Simply replaced it. I was fortunate to locate Appliance Parts Pro. I had been trying to locate a screen for almost 2 years. Read More... 21 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Racae B Columbia , MD June 16, 2014 Not a mchanical problem i simply needed a new lint filter screen I ordered it after watching a video of how to install it. It arrived rather quickly and it is doing a fine job. I certainly will use AppliancePartsPros.com again. Rachael Brumsted Read More... 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes
Vern W Kennewick , WA June 13, 2015 Appliance: Model KENMORE HEAVY DUTY DRYER, MODEL: 7208701G My old dryer's lint screen needed replaced Fix was simple, order a new one from appliancepartspros.com. Sent on a Monday, received the next Wednesday. Problem fixed. This is the second time they've hit a home run for me. I love 'em. Thanks guys, your good work does not go unnoticed. :) Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes