Steve M Fairfax , IA April 16, 2021 The adjusters on both sides of the upper rack were broken I went online to Appliance Parts Pros and found the drawings to allow me to order the correct parts. I received an acknowledgement of the order and a shipping confirmation within a few minutes. The parts arrived the next day and I was able to get them installed in about 30 minutes. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes