My husband, who was the FIX-IT repair man at our house, passed away in March. When our bake element burned out my son, who is 18 looked at me and I looked at him and we shook our heads! We hunted on the oven till we found the serial number. We googled for GE OVEN repair parts and up popped AppliancePartsPros. We found the element, ordered it, watched the DETAILED VIDEO on how to change it out. The part came the next day. Philip had the old one out and the new one in in less than 10 minutes... and to be honest... the long part was going and getting the ratchet set!! The oven is back to baking! Thank you for your GREAT videos and your FAST service!