Michael M Westland , MI March 27, 2016 Appliance: Model MODEL NUMBERS ON THE END OF THE AUGER The big end of the auger was broken off so the ice cubes won't drop out The staff at AppliancePartsPro set me up with the new auger. I watched a video on how to replace the auger an everything works great. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes