5-year-old DW needed a new switch and freshened up the panel. Took the model number and found all the parts needed on the website. Ordered the parts in the AM and received them the next afternoon! Perhaps I am close to the warehouse but I was amazed and the fast shipping especially because the DW was not useable. The AppliancePArtsPros website showed me a video of a model of Bosch DW that was very similar so it was a useful guide. Turned off the power, removed the door panel screws, removed the wiring harness to access the broken parts. Removed them, replace them with the new parts, did a bit of cleaning of the door edges, etc, and reassembled. Powered back up and works just fine, not complicated if you go slow although I am very handy and do most of my own repairs, etc around the house. What impresses me the most is how easy it is to diagnose the problem, find and order the parts and install them all with eh help of the Website. Simon is a great guy and his videos are incredibly clear, concise, and make repairs easy. I've bookmarked this website and will not go elsewhere except for the manufacturer's site to get information on models etc. 5 stars!