Allison B Fort Worth , TX October 17, 2015 My bottom heating element went out yikes! I called one large company and they couldn't even find my model number. We are not in a position to buy a new oven. Thankfully your associate found the exact part I needed within a matter of minutes. Item was shipped within a couple of days and now I am able to bake again!!! Thank you so much! 4 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes