John B Gurnee , IL February 14, 2015 Appliance: Model SAMSUNG FRENCH DOOR REFRIGERATOR Broken door shelf from over loading with milk and juice containers Ordered a new one from AppliancePartsPros. New shelf arrived the next day (standard shipping rate), and installed perfectly. Thanks. 41 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes