We had a hard time finding a tutorial that showed how to replace the part of the handle that broke. After several attempts to fix on our own we gave up. A few weeks later a friend came to our house and we were discussing the fix for the handle and She helped me to fix the handle just buy trying a new way to remove the old broken part. It took us several tries but with her help I was able to fix the door handle and remove the broken part. I really wish your site had a tutorial for this particular part DA67-02056A (AP4365989) because it wasn't easy to figure out the repair. Now that I have it done. I'm happy! Unfortunately the rep we spoke to on the phone from your company wasn't much help.