Nichlos O Suwanee , GA October 17, 2015 Appliance: Model GE PROFILE MICROWAVE XL1800 Broken handle Tried a giant in the retail industry and On-Line Parts Replacement establishment who claimed they had the part "in stock" After waiting a day or two from the projected delivery date, tried unsuccessfully to find out where my part was. Finally getting in touch with a live person,I was told it was on national back-order and could be several weeks to receive part. I cancelled that order. I place an order with Appliance Parts Pros without any problems and received my OEM part on time in just a couple of days with expedited shipping. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes