Do-It-Yourself Story

I have a 20+ year old Maytag that had two pick off shelves (the ones in the door) that had broken clips. I ordered the correct parts online using the detailed diagram. I received two clips very quickly but one was not correct, I called to explain the incorrect order and Shane (in customer Service) handled it for me, replaced the one that was not correct and had a new one to me overnight at no cost to me. I was able to repair the fridge myself saving me a huge house call service fee by a repairman! I love how AppliancePartsPros worked with me!!