David W Fayetteville , GA November 28, 2016 Appliance: Model RSG257WP Broken plastic cam on freezer door lower hinge Same as others in this list. Samsung said call for service, not parts available. Your YouTube video is great and you should emphasize to buy BOTH upper and lower cams. The door comes off with ease and the parts fit great. Thanks. Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes