Ron R Dunwoody , GA May 26, 2015 Burner was damaged due to overheating (temp not being regulated correctly by surface unit switch) Replaced switch and they replaced burner. VERY easy to do with wire cutters, screw driver and a lighter. Watch the video on the Surface Burner Receptacle page - 100% accurate and exactly what you'll need to do to install. Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes