My husband watched the video and we found the part we needed. It came quickly after ordering it..He replaced the unit. I appreciate the quick service and the video which I know he would not have attempted to replace the unit without seeing how it was done.. Thank you , this is the second time he has used your service. The first was replacing a dial knob on a washer. Both saved us money that we would have had to pay for a service man to come and do that.