Had to order this new control panel (membrane). The fix isn't terribly difficult. I removed the screws holding the front "fascia" or whatever in place, then removed a side panel of the stove. This gave me the access i needed to get to the plug and digital display. I guess i spent an hour total on the swap, and i'll admit i'm not a very handy person. Someone who's mechanically inclined would do this much quicker than i. Novices don't be intimidated - it's not hard.