Easy and fast to repair, all you need is a screwdriver and maybe a set of pliers to disconnect the old switch membrane. There is a Youtube video online that gives step by step directions to make this repair. ***Word Of Advice***- Do not remove the 3M sticky covering until you have plugged in the new switch membrane and tested all the buttons to make sure they are working. The first switch membrane I order came defective with the 0,9 and 6 are not working. Appliance Parts Pros did me right by sending me a new one cost-free. I am still waiting on the part to see if the second order is working correctly.