Paul M Winston Salem , NC April 29, 2014 Appliance: Model ON THE PLATE INSIDE THE REFRIGHERATOR DOOR. Center rail for crispers was broken at front connection You have to remove the glass cover to the crisper unit, take out the old center rail and the broken part, clean and then insert the new center rail with the dimple at back and the tongue at front and then reposition Crisper glass cover 41 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes