Janet A Gretna , LA August 24, 2017 The chute off wasn't working Ordered spring, changed the old one , fowled the instruction on the internet for my refrigerator, even it wasn't the exact one but managed it do it , this is my First time to fix this , thanks for your the help vedeo. I will use this company whenever I need, highly recommend it. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes