Greg S Seabeck , WA March 29, 2015 Damper assembly Followed video,confirmed the damper was broken ordered a new one....came in just 2-3 days, I just put the new one in (about ten min. and within a couple of hours the water was unfrozen and the refer temp was rihgt on the set temp Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes