Do-It-Yourself Story

I replaced the controller. I had a heck of a time figuring out how to get to it. The video on the website showed access to the control via the rear panel. On the Kitchen Aid we have, the back panel is part of the range's main frame and does not come off. Turns out, 2 screws behind the fluorescent lamp had to be removed and the entire control panel housing lifts up and can be tilted forward. (I needed to clean behind the range anyway, so it was no big deal)!! The replacement part instructions were spot on and the new control works perfectly. The lamp is hard to find, so I ordered one as a spare.