I had to order a new detergent drawer. Unfortunately the retainer I had didn't fit in the new drawer's slot (which is a bit different than the old one is) so I had to order another retainer. I was shocked at its high price, $30.00, but there was no alternative other than buying a whole new washing machine, which would've been much more expensive. The new retainer arrived today and it fits in the new drawer's slot. The two persons with whom I dealt, Stephanie and Emma C, were excellent and very helpful.