Do-It-Yourself Story

I ordered a new bottom rack for my dishwasher. I could not find a compatible rack anywhere on the web, and then I found Appliance Parts Pros. I was a little skeptical about ordering a part that wasn't a manufacturer made product but instead a compatible part. Instead of ordering online I called direct and am glad I did. The representative was extremely helpful and assured me that with calling in versus ordering online puts the responsibility of the right part fitting on them rather than you, so if your unsure at all call and talk to a representative. The part came quite quickly within a week or so and it fits perfectly. I also bought the touchup paint to try to preserve the top rack and just applied it yesterday, so time will tell. I have high hopes it works. I would definitely order from Appliance Parts Pros again. BTW they are located in TN, so it is a US company.