I searched online for problems with that model. I found the appliance parts pros web site. It was the control board or the control panel. I ordered the control board. In 2 days it arrived and I put it in. That did not fix the problem. I then ordered the control panel. Again in 2 days it arrived and I installed it. That fixed it. I went online and printed out a return authorization for the control panel. I think the very liberal return policy of appliancepartspros is great!