Douglas L Fountain Hills , AZ April 22, 2014 Dispenser no longer opened Removed back of dishwasher with hex screw driver 5 min Unplugged power cord 30 secs Loosened metal bracket on top and bottom with screwdriver 5 min Pushed dispenser in and removed from dishwasher 5 min Positioned new unit in space and snapped into place 1 min Plugged electrics back in 1 min Screwed back on 3 min Roughly 20 min. I am nontechnical and rarely do repairs. 8 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes