Do-It-Yourself Story

Ordered the part from AppliancePartsPros.com, it arrived in an undamaged box but when I opened it and took the inner panel out it was cracked and small piece was broken off. There was no packaging in the box, just the plastic panel loose in the box. I called and they replaced the part next day shipping at no additional cost to me - Thank You AppliancePartsPros.com, great customer service! The repair itself was extremely easy. removed the door from the washing machine, then removed the screws holding the inner panel on. I then removed the vent tube assembly and door lock, hoop assembly. The trick to getting the door lock, hoop assembly out is that there is a small block like piece in the middle that you have to rotate out. In other words - in the middle of the plastic part of that assembly there is a small block-like part to it that gets rotated out of the middle of the block (but remains attached to the assembly as a whole). Once it's rotated out it allows you to squeeze the assembly together and lift out of the part of the inner panel that holds it in place. Next I removed the balancer assembly by removing the two screws. The last thing was just to remove the metal door clips that hold the screws. This is done by rotating them upwards drawing the screw receiving side into the door panel. There's a good youtube video out there if what I'm writing doesn't make sense. Reassembly was simply reversing the disassembly order. The total job took about 15 minutes or less from door removal to a fully operational washer again. Good Luck!