Turned power off. Unscrewed the two vertical trim pieces and the bottom trim piece(stainless). Slid microwave out a few inches. Unscrewed the two screws on the inside of the door toward the top that are recessed in the black plastic. (Besure to hold the door assembly together while doing this so you don't accidently drop the glass door). This exposed the bottom two springs. Usually one has a paint mark on the end to tell them apart. Replaced and put back together.