Paul D M Plant City , FL July 06, 2019 The drain pump failed on our washing machine Found your website and ordered a replacement drain pump. When it arrived I used your fantastic video guide to replace the part myself. I'm very impressed with your shipping and the video was high quality showing every step needed to remove and replace the drain pump. Saved me a lot of money doing this myself! Thank you for taking the time to include high-quality videos! Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes