Do-It-Yourself Story

Thanks to Appliance Parts Pro and my wonderful husband I didn't have to lug all of our clothes somewhere this weekend to do our washing! Our Samsung washer started throwing up an error code last Wednesday night and wouldn't do anything so I did a little internet reseach and discovered that it was probably the drain pump. While we were disassembling the washer we found that we also had a broken shock. The parts drawings on your website were excellent and easy to follow and order. And thank goodness the parts were in stock. I asked for overnight delivery and received the parts on Friday, as scheduled, and my husband put the washer back together. Yea! Thanks for your prompt service and great website. The pictures helped a lot to be confident I was ordering the proper part - a lot of parts websites don't offer photos of the parts.