Chris C Rocky Point , NY September 01, 2017 Samsung washer was getting stuck on 7 minutes and making lots of noise while spinning. Machine was a front load washer, after doing some research found that problem is usually caused by pressure sensor or the spider arm which attaches motor to tub. Read More... 18 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Socket Set, Wrench Set
Deborah S Gilbert , AZ September 11, 2017 Appliance: Model SAMSUNG WASHER Washer was moving during spin cycle even after balancing I replaced the shock absorbers. The phone representative was very friendly and helpful ording the correct parts for my washer and my order was shipped the same day. Received parts in 3 days. There was a really great video with step by step instruction that made no guess work for me. I completed the job in about an hour. The washer is working well and not moving anymore. I'm very pleased and would use this company again without hesitation. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 30-60 minutes Tools: Screwdrivers, Socket Set
William A Madison , NH June 20, 2016 Appliance: Samsung Washer WF220ANW/XAA-0002 Occasional knocking smell of burning rubber during spin cycle Replaced all four damper shocks. Disassembled machine to the point of removing the stainless steel drum from the tub to inspect the spider. Cleaned everything and reassembled. Found uneven resistance in travel between pair of the two different pairs of shocks, no spider damage. Could do it again in under 2 hours. Forgot to have LocTite thread locker on hand for reassembly. It's been like new for a week now, no issues. Read More... 5 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 2+ hours Tools: Nut Drivers, Pliers, Screwdrivers, Socket Set
William E Flowery Branch , GA December 06, 2019 Appliance: Samsung Washer WF365BTBGWR/A2-01 Washer would walk all over the room during spin cycle Only run 2 loads through after the repair, but I fixed it by replacing all suspension components. I replaced the 2 front shocks, the 2 rear shocks (different part number), and the 2 springs. I followed the repair video and it was close enough for the whole job to be done in an hour. The hardest part was getting the door spring out from around the gasket. Read More... 2 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 1-2 hours Tools: Pliers, Screwdrivers, Socket Set
Gerald M Livingston , LA April 22, 2016 Broken shock dampers Replaced with new ones I ordered from here. Read More... 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes Tools: Screwdrivers, Socket Set