Kenmore / Sears Washer Support Parts

Our Maytag top load washer developed a bad slam during the spin cycle. Bad enough to shake the whole washing machine and make it move across the floor, sounded like it was going to destroy itself you could hear this thing in the furthest room in the house mind you it is on the opposite end of the house in the basement. For a while, you could do certain things to stop the issue or improve it, as you would expect that stopped working. I made sure the washing machine was level which I had to... Read more

After looking up the model number of my washing machine on AppliancePartsPros.com I ordered the suspension rod kit, two sets of tub centering springs (one spring per corner), a Ring-Tub (mine was breaking apart due to banging around) and a spare suspension bearing kit in case I need it later. I spoke to a very helpful customer service rep on the phone just before placing my order. They have customer service representatives answering the phone late at night. I was surprised. All of my parts were... Read more

Replaced suspension springs/rods and all associated bushings in the kit. Read more

• Shakes and moves

I called a repair guy who came out to specifically replace the suspension rods because I read that if you push down on the tub and it bounces around, then the rods have worn out. After running the diagnostics, the repair guy tried to tell me it was because the lid was not locking correctly! After expressing concern that this makes no sense, he continued taking things apart and noticed the agitator rollers were all broken and told me this is probably causing the tub to be unbalanced. I... Read more

After looking up the model number of my washing machine on AppliancePartsPros.com I ordered the suspension rod kit, two sets of tub centering springs (one spring per corner), a Ring-Tub (mine was breaking apart due to banging around) and a spare suspension bearing kit in case I need it later. I spoke to a very helpful customer service rep on the phone just before placing my order. They have customer service representatives answering the phone late at night. I was surprised. All of my parts were... Read more

First went through the troubleshooting guide on the website and read the various stories and watched the repair videos for replacing the springs and suspension pads. Then before ordering any parts disassembled the machine only to the point of removing the cabinet to see if there were any obvious issues. The springs appeared OK but I couldn't tell of they were fatigued or not and all were in place but the tub suspension pads were definitely worn out. I then put the machine back together and went... Read more

Our 10-year-old LG WM2487HWMA front load washer had gradually developed multiple problems. It sounded like a jet engine during high speed spin, both the drain pump and circulation pumps were noisy, it would not drain properly (water was coming in during spin cycle), no water was spraying out at the top of the door into the drum like it is supposed to when the circulation pump was running. It's amazing we had still been able to wash clothes at all! With the help of the excellent... Read more

Replace suspension rods. Read more

Replaced suspension rods. Read more

First went through the troubleshooting guide on the website and read the various stories and watched the repair videos for replacing the springs and suspension pads. Then before ordering any parts disassembled the machine only to the point of removing the cabinet to see if there were any obvious issues. The springs appeared OK but I couldn't tell of they were fatigued or not and all were in place but the tub suspension pads were definitely worn out. I then put the machine back together and went... Read more

• Shakes and moves
• Noisy

I watched the video posted by Jerrod Sessler on yellow van handyman.com. Then I had to unstack the dryer from the washer, remove all covers, disconnect all hose connections, shock mounts and springs and remove the tub assembly. Then I disassembled the tub assembly and remove seal and both bearings from the rear half. At this point I cleaned everything. I installed new bearings and seal, installed the basket and assembled both tub halves using a new gasket and silicone, and reinstalled the... Read more

• Shakes and moves

We looked online at AppliancePartsPros.com under the symptoms and found it was most likely caused by the shocks. Of course there was a repair video showing how to replace all four shocks step by step, and there was a link for purchasing the four shocks at the bottom of the video. Our repair didn't go quite as quickly as on the video because we are novices, but we were able to do the repair ourselves and, once again, saved ourselves a ton of money! Now we have a very quiet washer and dryer again... Read more

Ordered the springs and shocks. Noticed that the washer had placement for 4 springs, but the factory only installs 2 (or they forgot to install the other two on my machine). If you replace the springs, be sure to check for the spring bracket mount. You will also need those. The washer is running fine. Next I'll work on the dryer. Read more

I read through the issues related to my problems. I purchased both parts so if one was fixed then the other still needed to be fixed I would have the part. I watched both videos for replacing the parts which made things so much easier. I will say prying in the front clips was the biggest issue out of the whole repair. I repaired the suspension issue by replacing the 4 rods. The very last rod that I replaced was indeed bent. I closed the top and ran one load and then the lid lock issues... Read more

Looked online at several websites to see if I could figure out the problem Came across AppliancePartsPros video on replacing bearings. Watched it a couple of times and determined (well, guessed) it was the bearings and/or spider. Followed the video (great job by the way) and disassembled the washer. The spider was cracked on one arm so ordered a new one from this site. I also ordered two new bearings and the bearing seal b/c learned from the web and local appliance store that they go bad in 7+... Read more