James T Anderson , CA September 01, 2017 The drum was out of balance Ordered the parts from AppliancePartsPros.com and followed the instructions from the videos, very helpful and now it works like new. I've ordered parts before for my refrigerator and followed their videos and saved myself hundreds of repair costs. My advice, do the repairs yourself and save by using AppliancePartsPros.com. 1 People found this story helpful Do-It-Yourself Rating: Repair Time Estimate: 15-30 minutes