Diagnosed problem and solution through internet. Ordered heating element from AppliancePartsPros on Thursday at 1PM, it arrived on Friday morning - couldn't believe it. Appliance PartsPros had a video on their website on how to change element, amazing. Took no time to replace and dryer working great. What was also amazing on the website was a check whereby you enter your model number and it confirms the part will fit your machine. Very impressive website and service.