Maureen B Glen Carbon , IL May 07, 2019 Appliance: Whirlpool Washer WTW5000DW1 Whirlpool Washer Wtw5000dw1: Dryer not making complete contact upon start. How to replace Timer. I actually called an appliance store, who told me the unit was discontinued and they could not get parts. I asked them for the part number and Googled it. Found your site. Happened to come across the video and realized I could do this repair myself! I have a mechanical engineer son who was impressed that I had ordered the correct part, AND replaced it all on my own after watching your very nice & easy video! THANK YOU!! Signed - a 55 year old non-mechanical engineering mom! Do-It-Yourself Rating: Repair Time Estimate: Less than 15 minutes